Monday, June 30, 2008

BusinessWeek recently ran this story about the Orange County Register outsourcing some of its content duties to India. In fact, we've had several clients express interest in this concept, but I am not sure of any that have done it yet. The OC register seems to be outsourcing more of the "mechanical" content tasks, such as editing and proofing. But my guess is that it won't be long before creation of original content is developed in this way.


Of course, I still have my doubts that this will work for most original content. For that you need close copy contact with the writer or reporter close to information sources--not necessarily physically, but rather
Posted by Paul McKeon @ 1:24 0 Comment(s) Share/Save
BusinessWeek recently ran this story about the Orange County Register outsourcing some content duties to India. This shouldn’t come as a surprise. Good content will be increasingly in demand. Consumers and businesses want and need it, yet many will insist on paying the absolute lowest price.

For now, the OC Register seems to be outsourcing mostly the “mechanical” copy functions, such as editing and proofing. Yet it may only be a short time before offshore firms figure out a way to deliver acceptable original content creation. In fact, we’ve had several clients explore this. While none have been fully satisfied, I suspect it is only a matter of time until an acceptable offering is developed.

The challenge for offshore companies when it comes to original content creation is not physical proximity. Good content can be created from anywhere; it is contextual proximity and having a shared mindset with the reader. That’s a whole different story--as anyone who has called a customer service desk staffed with offshore personnel can attest to.
Posted by Paul McKeon @ 1:54 0 Comment(s) Share/Save